Shipping policy
Processing & Shipping
All orders ship from Kansas.
Current processing time is 2–3 weeks before shipment unless otherwise specified.
Business days are Monday through Friday and exclude holidays.
Once your order ships, you will receive tracking information via email.
Rush Orders
Need it sooner? If our schedule allows, a Rush Order upgrade may be available for an additional fee.
Please message us prior to ordering to confirm availability.
Local Pickup (Wichita Area)
Local pickup is available in the Wichita, KS area.
If you would like to arrange pickup, please select the local pickup option at checkout or message us before ordering.
Lost or Damaged Packages
Once your package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please double-check your shipping address before submitting your order.
If your item arrives damaged, please contact us within 3 days of delivery with photos of the packaging and product so we can assist you.
Cancellations & Refunds
Because our items are made-to-order and personalized, we are unable to accept cancellations, returns, or refunds once an order has been placed.
Please carefully review spelling, font selections, colors, and shipping details before submitting your order.
Our Promise 🤍
We truly want you to love your piece. Every item is stitched with care and attention to detail.
If there is an issue with your order due to an error on our end, please reach out. We will always do our best to make it right.
Your support of our small business means the world to us, and we are so grateful for every order.